Being accredited means that our general practice is committed to a comprehensive program which involves:
• Engaging our whole practice team to review our practice’s systems and processes
• Opening our practice doors to allow a team of independent surveyors to assess how our practice operates
• Assessment of our practice, and achievement of the nationally recognised Royal Australian College of General Practitioners (RACGP) Standards for general practices, that focus on health care quality and patient safety.
AGPAL Chair Dr Richard Choong said accreditation shows the practice makes a significant investment and commitment to quality on a day-to-day basis, across all levels of the practic team”.
“Achieving accreditation is a major achievement for any practice and a clear demonstraton that Queen Street Medical Centre is striving to improve their level of care to both patients and the community,” he said.
As a member of the community you may be surprised to learn that general practice accreditation is a voluntary process – which means not all practices undergo an independent on-site assessment on a regular basis.
Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to enhance your patient experience.
Australian General Practice Accreditation Limited (AGPAL) is a not-for-profit independent provider of general practice accreditation in Australia. To learn more about the benefits of accreditation to you, your family and the Australian community visit www.agpal.com.au