Making an appointment
Appointments usually last about fifteen minutes, but you can request a more extended session if needed. Some appointments, like employment medicals, pre-surgery visits, mental health issues, women's health checks, and minor procedures, take more time for thorough care.
If you need more time during your visit, please let our receptionist know when you make your appointment.
You should be aware that many people are looking for appointments, affecting how long you might have to wait. To help with urgent situations, we keep some slots available for same-day appointments.
If you need more time during your visit, please let our receptionist know when you make your appointment.
You should be aware that many people are looking for appointments, affecting how long you might have to wait. To help with urgent situations, we keep some slots available for same-day appointments.
Cancellation Policy
Please let us know at least 24 hours in advance if you need to cancel or reschedule.
Moruya
Broulee
Missed Appointment Fees
If you miss your appointment without telling us, a fee will be applied. Existing patients will need to pay a $25 fee when booking their next appointment. New patients and those who have booked a long appointment will be charged a $50 fee if they need to rebook.
Online Appointments
Starting December 17, Queen Street Medical Centre will transition from HotDoc to AutoMed for online bookings, making scheduling easier and more efficient for you.
All SMS messages from our practice will come from the same phone number, so saving it in your contacts is a good idea. This way, you'll know messages are from Queen Street Medical Centre.
You can make appointments directly on our website for either Moruya or Broulee or by downloading the free AMS Connect App. This app is easy to use and helps you manage your appointments and health information all in one place. We encourage you to download the app using the links below.
For iPhone get AMS Connect on the App Store
For Android get AMS Connect on Apps on Google Play
All SMS messages from our practice will come from the same phone number, so saving it in your contacts is a good idea. This way, you'll know messages are from Queen Street Medical Centre.
You can make appointments directly on our website for either Moruya or Broulee or by downloading the free AMS Connect App. This app is easy to use and helps you manage your appointments and health information all in one place. We encourage you to download the app using the links below.
For iPhone get AMS Connect on the App Store
For Android get AMS Connect on Apps on Google Play
Our new system is designed to be user-friendly and secure, keeping your information safe. It allows you to effortlessly schedule and adjust appointments without sharing your personal details with anyone else.
You can easily find available doctors based on your needs and schedule. Our advanced search feature ensures you can see a qualified professional at a time that works best for you, which helps avoid long waits.
We aim to simplify your appointment booking experience, providing all the necessary information to prepare for your visit. Our preparation will save you time and make your experience with us smooth and efficient.
You'll receive helpful pre-screening questions and reminders, making it easier to prepare for your appointment.
We offer a variety of services and specific appointment options to help you find exactly what you need without hassle.
Information is available in multiple languages to ensure everyone understands clearly.
Rest assured, your personal information is safe with us. Our new platform, AutoMed, doesn't require creating additional accounts or dealing with unwanted promotions, keeping your data secure and private.
We know that changes can be complex, so if you need help downloading the app, reach out to a friendly team member at our reception.
You can easily find available doctors based on your needs and schedule. Our advanced search feature ensures you can see a qualified professional at a time that works best for you, which helps avoid long waits.
We aim to simplify your appointment booking experience, providing all the necessary information to prepare for your visit. Our preparation will save you time and make your experience with us smooth and efficient.
You'll receive helpful pre-screening questions and reminders, making it easier to prepare for your appointment.
We offer a variety of services and specific appointment options to help you find exactly what you need without hassle.
Information is available in multiple languages to ensure everyone understands clearly.
Rest assured, your personal information is safe with us. Our new platform, AutoMed, doesn't require creating additional accounts or dealing with unwanted promotions, keeping your data secure and private.
We know that changes can be complex, so if you need help downloading the app, reach out to a friendly team member at our reception.
